About

About ABI Heating & Plumbing

abi technician working on a radiator
Built for Local Homes. Backed by Real People.

We’re not a national chain or a faceless company. We’re a small, skilled team based in the CT area—serving homeowners, landlords, and families who just want a job done properly.

You won’t find sales scripts or call centre hold music here.
Just certified engineers, fair prices, and a focus on keeping our community warm, safe, and running smoothly.

What Makes Us Different

Local First
We prioritise homes in the CT postcode. That means faster response times and reliable service—no travel delays or overbooking.

People Over Profits
We care more about lasting relationships than making a quick sale. That’s why we offer fixed quotes, honest advice, and guarantees on all our work.

Fully Qualified & Trusted
Every job is done by a certified, Gas Safe Registered engineer—backed by £2 million public liability insurance and verified reviews.

Why We Started

After years in the trade, we saw how big brands and franchises often treated people like numbers.
Quotes would change. Corners would get cut. Engineers came and went.
So we built something better—local, honest, and personal.

Our Values

  • Do it once, do it right

  • Explain, don’t oversell

  • Respect your home like it’s our own

  • Turn up when we say we will

Who We Work With

  • Homeowners upgrading or fixing their systems

  • Landlords managing properties and compliance

  • Families wanting reliable hot water and heating

  • People tired of being overcharged or let down

A cartoon illustration of Huddy the Heating Engineer, a cheerful, slightly stocky man with short blond hair and a blond goatee. He is wearing a navy blue uniform and cap with the "ABI Heating & Plumbing" logo on the shirt and van behind him. He holds a large red pipe wrench and stands confidently in front of a white service van featuring the same ABI logo.

We’re ABI—and We’re Here When You Need Us

Want to know more? Give us a call or request a free quote today.

Who We Are And Where We Came From

ABI Heating was founded by Paul Harvey in 1999 in East London.

Paul found that the heating companies in the area were not providing the levels of service that he wished to provide, so decided to create ABI Heating and Plumbing.

Paul decided that ABI had to implement the following qualities: 

  • Expertise
  • Quality
  • Customer-centric Approach
  • Reliability
  • Sustainability

And a commitment to building long term relationships with his customers based on trust, quality of service and satisfaction, as a result we now strive to exeed your expectations with every project, no matter how big or small.

In 2000 Kierren joined the ABI family and began his journey with Paul to become a heating engineer.

After years of working together, in 2017, Due to family commitments Kierren moved to Thanet and began Boilers.me with the same ethos and qualities that Paul and ABI stood for. Unfortunately, in may 2024 Paul passed away, he left the company ABI to Kierren, who changed Boilers.me to ABI heating in honour of Pauls memory and to continue Pauls vision in East Kent. 

Paul (Huddy) founder of ABI Heating and Plumbing